Great company, but very poor management and dead career progression! - Billing Analyst eBay Employee Review

1.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Company culture and values eBay in general can be a good place to work if management realizes what are the main issues and resolves them asap.

Cons

Poor management, career progression, compensation/benefits eBay marketplaces is represented by a very small team of about 12 employees in Luxembourg. There are also about 40-50 employees from PayPal, eBay Treasury and StubHub. Joined eBay few years ago with great energy and motivation to improve and develop our messy processes in billing and finance. This energy and motivation have gone away after a while when I realized: 1. Whatever you achieve it seems like a drop in the ocean because management cannot focus and deliver elementary goals. The culture of management is "Fire! Let's work on 100 different projects to improve our business"... after debating, long discussions and hundreds of hours of work... guess what? 80-90% of the the projects are cancelled with the excuse "are not relevant anymore" and the remaining are delivered with significantly below quality standards expectations. 2. The performance evaluation and recognition of each employee is not based on objective performance of individual. It rather depends on your connections with management. In other words, it doesn't matter if you have worked very hard and achieved great results for the business. Someone else with basic performance and good connections with management can achieve better performance rating from you. This has a result talented people to leave eBay after few months/years. For the Luxembourg office, more than 8 employees (out of a team of 12!) left the company in last few years - a really high turnover. 3. One of the benefits that management "sells" at interviews with potential candidates is the great career development and progression - which is probably another lie. It is really difficult to develop and progress your career at eBay, especially in Luxembourg. The trainings are very limited due to budget restrictions for development that we have the last 2 years. If you are unemployed and desperate to find a job, eBay in Luxembourg might be a good option. Otherwise don't waste your time - it doesn't worth it!

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great company culture. There is something genuinely motivating about building for a brand that everyone knows and uses: the scale and real-world stakes make the work feel meaningful. The AI work specifically is at the frontier of applied AI: production systems, hard problems in agentic workflows and evaluation, and real customer impact. Good work-life balance. Leadership is more engaged and technically credible than I expected from a company this size — when I built a prototype, senior stakeholders engaged substantively and supported continued investment quickly. Competitive compensation, sharp colleagues, and a well-sized Austin office with a focused, collaborative feel.

Cons

Like any tech company, there is some legacy code to deal with which can cause friction. That said, eBay has made meaningful progress on modernizing the tech stack and has genuinely embraced the latest tools: AI development here uses current frameworks and infrastructure, not decade-old patterns. Large company coordination processes (security reviews, cross-team alignment) can slow things that could move faster, and vendor partnerships add some communication overhead. But the reach of what you build makes it worth the extra overhead.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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