Great at first. Not so much now. - GCX Risk Teammate II - E2m eBay Employee Review

3.0
Apr 2, 2022
Recommend
CEO approval
Business Outlook

Pros

There are really good benefits or other perks. Bonuses are a good motivator in trying to consistently do better. Good pay rate compared to most places. Great leadership and support from your team.

Cons

Impossible metrics to meet when phone lines are used incorrectly or calls are transferred to the wrong line of business. It's great at first, then the members constantly angry at you because of misinformation given to them or promises made to them that are not followed through and the stress of trying to get other lines of businesses to do their job just to be met with hang ups and disconnects catches up after a while. The lack of advancement opportunities subjects you to the issues I mentioned above keeps you in a cycle of the above mentioned day in and day out. The stress of the above can have a really negative impact on your mental and physical well being as I've found out.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good company you will go out as a leader

Cons

Frequent org changes , layoffs

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great company culture. There is something genuinely motivating about building for a brand that everyone knows and uses: the scale and real-world stakes make the work feel meaningful. The AI work specifically is at the frontier of applied AI: production systems, hard problems in agentic workflows and evaluation, and real customer impact. Good work-life balance. Leadership is more engaged and technically credible than I expected from a company this size — when I built a prototype, senior stakeholders engaged substantively and supported continued investment quickly. Competitive compensation, sharp colleagues, and a well-sized Austin office with a focused, collaborative feel.

Cons

Like any tech company, there is some legacy code to deal with which can cause friction. That said, eBay has made meaningful progress on modernizing the tech stack and has genuinely embraced the latest tools: AI development here uses current frameworks and infrastructure, not decade-old patterns. Large company coordination processes (security reviews, cross-team alignment) can slow things that could move faster, and vendor partnerships add some communication overhead. But the reach of what you build makes it worth the extra overhead.

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