Pros
It's been refreshing working in this company and a 360° change from working at bank call center. Treatment from management is super awesome, they are always welcoming and open to help and support you. Teams are really supportive and actually feels like a team. The benefits are super at least for my use has great coverage for eye/dental/medical and they also have Lyra that is company covered for anything related to mental health and wellness that's been a huge help. Option to buy Company stock is awesome too.
Cons
There's not much frequent openings for new job positions and like many other companies there's a big demand for them when available. If you learn new skills they're not compensated when you're trained for it and start a new Q for example but will be review until end of the year for you pay to be adjusted according to your yearly evaluation. Way different that at other places I have worked when you are trained for a new skill you're going to to get an increase in your pay after a month doing you new skill and that is really frustrating to wait until the end of the year to prove your skill.