Former Employee - Biz Dev eBay Employee Review

2.0
Oct 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Coworkers are pleasant enough. Pay satisfactory. Nice campus. Convenient location. Managers tend to be a bit distant from lower-level workers, but not abusive; just aloof. Recent changes have seemed to confuse and dishearten some managers. Offers of better ways to get things done are usually listened to, but seldom acted upon. There are definite cliques of workers who have been employed for longer periods, but the individuals in the cliques are nice when they are operating solo. The pay is ok, and requests for time-off are never refused. All things considered, if I had not been riffed, I would have stayed at least another year.

Cons

EBAY gives no opportunity for customer service workers to actually "help" anybody. Knowing that customers are almost never staisfied with outcomes is demoralizing.

Explore other reviews about eBay

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great company culture. There is something genuinely motivating about building for a brand that everyone knows and uses: the scale and real-world stakes make the work feel meaningful. The AI work specifically is at the frontier of applied AI: production systems, hard problems in agentic workflows and evaluation, and real customer impact. Good work-life balance. Leadership is more engaged and technically credible than I expected from a company this size — when I built a prototype, senior stakeholders engaged substantively and supported continued investment quickly. Competitive compensation, sharp colleagues, and a well-sized Austin office with a focused, collaborative feel.

Cons

Like any tech company, there is some legacy code to deal with which can cause friction. That said, eBay has made meaningful progress on modernizing the tech stack and has genuinely embraced the latest tools: AI development here uses current frameworks and infrastructure, not decade-old patterns. Large company coordination processes (security reviews, cross-team alignment) can slow things that could move faster, and vendor partnerships add some communication overhead. But the reach of what you build makes it worth the extra overhead.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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