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      eGain

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      eGain reviews

      Decent place to work but not upto date with latest tech stack - Senior Software Engineer eGain Employee Review

      3.0
      Sep 28, 2025
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some people are really knowledgable and great to work with.

      Cons

      Need to upgrade the back end. Management must understand changing goals overnight doesn't help the product quality.

      Explore other reviews about eGain

      3.0
      Jun 23, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader in Knowledge Management Systems Solid pre-sales team

      Cons

      Generative AI players are getting all the attention Leadership was difficult

      1
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