Work environment not very good - Technical Support Engineer eGain Employee Review

3.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Fair pay Events and parties

Cons

Rotational shift weekend working Micromanagement Upper management not very good Less appraisal

Explore other reviews about eGain

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Leader in Knowledge Management Systems Solid pre-sales team

Cons

Generative AI players are getting all the attention Leadership was difficult

1
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