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      Okayish for short term - Manager eGain Employee Review

      1.0
      Mar 29, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is credited on time, and the annual leave policy is decent. Since this is a small company, you can quickly get to know everyone, which makes it a friendly environment.

      Cons

      The biggest drawback is internal politics. Bootlicking is common and often valued over talent. Moreover, the job description is in complete contrast to the actual role. Working here long term would leave you unwanted in the job market unless you develop additional skills independently. The owner interferes in everything, even matters at the junior level. I almost forgot to say, guys your credit would be given to someone who is good at bootlicking.

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      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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