Fun, caring, transperant - Anonymous employee eGain Employee Review

5.0
Sep 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been there for 16 years.. Company you will admire for opportunities for good work, caring and fun environment, transeparancy and competitive salary. They say it's not a startup but has a startup culture and it's true. Talent and hard work(or smart work) is rewarded. Even millenials tend to stay longer. The environment has a rare quality and there is a lot of good talent around. You should check it out :-)

Cons

You end up loving the company :-)

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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