Good for only Freshers..experienced ones please look out for another better and good options!! - Software Engineer eGain Employee Review

2.0
Jan 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Helping nature of only "Some people". Help people to understand the technology not too depth, All you can find here is old managers satisfying their ego by defaming juniors.

Cons

There are many..... 1. Very bad appraisals. 2. Favouritism is a big major problem here. As the total no of ppl working in engineering team are the only one who has stayed for long more than 2 years, otherwise people within 1 year can understand how the work culture here is 3. No options for growing technically, literally you will get paralysed if you stayed here for more than a year. 4. Very Bad management. 5. They have merged the services team with the engineering team hence, degrading the quality of product as well as mindset of the team. 6. tech stack is only java/j2ee related technologies with monlithic architecture, no use of spring boot/security 7. If you raise your voice for bad management, it will backfire against you only so beware..

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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