Best job I've had - Sales Representative eGain Employee Review

5.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Products are excellent Delivery is excellent Work environment is excellent Social environment is excellent Always pays commission on time and without quibble

Cons

Process can be painful Some employees and previous employees don't understand hard work Previous management teams created a poor atmosphere and ethic

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1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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