Lots of background politics to deal with - Software Engineer eGain Employee Review

1.0
Jan 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good. Appraisal are late but good. Lots of parties. Very friendly environment for new College passouts.

Cons

Two sides of coin. 1. There is no any particular system,scrums,agile , no monitoring at all. Requirement changes each day. 2. Seniors have been there for so long that they don't want any changes. They recommend what they know even if the technology has been deprecated from sorce itself. 3.you will have to run backwards to match company tech requirement. 4. Most of all, I don't recommend if you are switching from other company. Your work will be analysed in some other personal space.company is good for beginners. 5. More the time you spend in front of your senior, more you will be appraised. 6. Even HRs are new as compared to higher ups so you can't even go to them for your concern.

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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