Good to learn and practice technical skills, very bad management and HR department - Anonymous employee eGain Employee Review

3.0
Apr 29, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Very friendly environment - Lot to learn and grow technically

Cons

- Very bad management and planning - HR department and policies never thoughtful of employees’ comfort

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

See reviews by: Helpful|Rating|Date|All