Very good technical exposure at early stage of career, but lags in compensation - Software Engineer eGain Employee Review

4.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

- Good technical exposure - Being a small company (in terms of no. of employees) it provides opportunities vertical growth - Very open culture, flat hierarchy, managers are easily approachable - Product company, so different type of environment. No strict dress code :)

Cons

- Poor people management - Less than industry standards salary

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

See reviews by: Helpful|Rating|Date|All