Great Place to Start! - Accounts Receivable Accountant eGain Employee Review

4.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Learned a lot at this company because they are on the smaller/medium side and because you're working directly with higher ups. Great place to start if you're a new grad or entering the workforce. Coworkers were also all very nice and welcoming!

Cons

Low Salary, work life balance is just okay.

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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