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      eGain

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      Great place to gain experience - Sales eGain Employee Review

      2.0
      Apr 2, 2015
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are fantastic individuals whom contribute greatly to the company If proactive and willing to work hard, employees have the ability to learn and develop cross-functionally Great place to cut your teeth and develop a skill set before moving on

      Cons

      Compensation--you will find better pay elsewhere Direction--keeps shifting Support--no training or collaborative spirit Lack of Transparency within teams and organization as a whole

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      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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