Good company to start your career with. A very bad choice to continue with. - Software Engineer eGain Employee Review

1.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Good culture. eGain is very lucky to have talented and hard-working employees. Has good opportunities to go on-site.

Cons

Salary and apprisal suck. People working only with certain manager get recognised even though others have performed well. Compensation and benefits are abysmal.

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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