Overall experience at the company - QA Engineer eGain Employee Review

3.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

My experience was good with the company. The environment is very friendly and you can maintain work-life balance very easily. The hike and promotion cycle are also very good, manager always connect with you and checks the performance and issues if any on weekly basis.

Cons

There are very less people and it'll be harder in early days as you wont have many friends.

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eGain Response
3y
Thank you for taking the time to share a thoughtful review! We appreciate the positive experience you have had at eGain.

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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