Salary need to revise - Senior QA Engineer eGain Employee Review

2.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Good to start. Friendly people. Salary on time. Good appraisals.

Cons

No work from home No employee sentiments HR thinks they are god.

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eGain Response
3y
Thanks for sharing your feedback. At eGain, we value the input of our employees and strive to create a positive working environment. It's great to hear that you're enjoying working alongside your colleagues, and thanks for sharing your feedback on pay reviews and salary cycles. It's unfortunate to hear you didn't have a great experience with HR. We would appreciate it if you could reach out to Trupti Deshmukh at tdeshmukh@egain.com or any other eGain leaders to discuss the challenges you are facing. Your opinion is valued and your services are appreciated.

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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