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      Good Company, Good People - Anonymous employee eGain Employee Review

      4.0
      Oct 16, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive Salary Good people to work Flexible if you get the job done

      Cons

      No WFH model Sometimes looooong working hours for weeks. Appraisal happens in sept/oct and then arrears are given from July

      avatar
      eGain Response
      3y
      Thank you for sharing about your current experience and taking the time to write review! It's great to hear that you're enjoying working alongside your colleagues, and thanks for sharing your feedback on pay reviews and salary cycles. As we continue to grow in our evolving work environments, we appreciate your feedback on areas that we can improve regarding employer-sponsored events.

      Explore other reviews about eGain

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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