Micro Managed - top down poor leadership - Anonymous employee eGain Employee Review

1.0
Oct 24, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sounds good in the marketing material.

Cons

Cannot execute a solid strategy, with changing priorities Micromanaged to the point that: when a lead comes in it has to be approved by the CEO so it can go into Salesforce and be assigned.

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eGain Response
2y
Thank you for your review and feedback as we appreciate you taking the time to share your experiences. It's disappointing to hear what you've listed in the cons section. We are sorry to hear that you've experienced this. We want all of our employees to feel valued and supported by eGain leadership and management teams, so know that your feedback will be seen by the right people to ensure issues like this are addressed. Thank you for your work while you were with us, and all the best on your next steps!

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3.0
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Pros

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Cons

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