Dissolve your organization - don't do business with or work for this company - Sales Director eGain Employee Review

1.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Absolutely no pros to this company

Cons

Every con and nepotism you can imagine. I'd give 0 starts if I could

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eGain Response
2y
Thank you for sharing your thoughts about your time at eGain. It is unfortunate to know that you did not have an overall good experience during your tenure. As a company, we strive for the success of all our employee, with the hope that they feel supported and heard by the leadership team. We encourage you to share any additional feedback you may have with Human Resources. Thank you for your hard work and we wish you continued success in your future endeavors.

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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