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      Wish i had no rating option - Manager eGain Employee Review

      1.0
      Apr 30, 2025
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My manager and colleagues have always appreciated my work and supported my growth. Unfortunately, my manager was required to let me go due to decisions made by company leadership, which tends to follow a very traditional approach and was not open to implementing new ideas. My positive rating reflects my respect for my manager and colleagues, not the leadership

      Cons

      The CEO appears to lack clear visibility into some aspects of the business and needs therapy. This seems to be related to challenges in managing stress, as he sometimes raises his voice during meetings when things do not go as expected, rather than maintaining a calm demeanor.

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      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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