Supportive Team but Outdated Work Culture - Application Software Engineer eGain Employee Review

3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Teammates were helpful, collaborative, and easy to work with.

Cons

No work-from-home or remote flexibility. Tech stack is outdated, with little scope to try new tools or frameworks. Career growth is slow, with limited upskilling or learning opportunities. Management is rigid and not very open to modern practices or employee feedback.

Explore other reviews about eGain

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Leader in Knowledge Management Systems Solid pre-sales team

Cons

Generative AI players are getting all the attention Leadership was difficult

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