Currently employed for a reason - Sales Management eHealth Employee Review

5.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

You can listen to a lot of people on here that are former employees, that weren't good at the job and have never ran a business in their lives give their two cents on how a sales company should be ran. Let me give you the other side of the coin. eHealth has needed to do a lot to weather the storm that has come to every Medicare sales center. Yet through it all the biggest changes that have been made to the company have come from employee feedback on the surveys they send out. Some of the changes actually hurt profitability of the company and they were still made because the front line asked for it. This is a company that really cares about the employees that work here. It values the feedback and give lots of ways for that feedback to happen. This is a company that starts you off with benefits right away, something that gets abused often. You have paid sick days, paid holidays, paid recharge mental health days, paid family time. Great insurance, 401k matching and so much more. And what they ask for in return is work. Lets call a spade a spade if you are starting out in sales it is a call center where your job will be to make and answer calls. An attention to detail with the customers that you are talking to because everyone of them is important and worth your time. And we want it done the way that we do it, dont worry you will be taught the sales mastery way. Doing so can allow you to earn really good money and help you reach your goals that you have. I personally made 140K+ when I was on the phones. Done the right way it is a very easy sale with the huge upside of really being able to make a difference in others lives. Doing things the wrong way will lead to a lot of disappointment. This is not a "leave me alone and let me do my job and clock out" job. If that is what you are looking for you're not going to be happy here. And you will end up being another bad review.

Cons

The one big con I had was the training program but that was fixed this year and getting even better next year. Of course no company is perfect and we still have programs that we are growing through. The ride is going to be fun though.

Explore other reviews about eHealth

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Cons

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1.0
Apr 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

eHealth RevOps offers a fast-paced environment with strong exposure to healthcare operations, commissions, and cross-functional collaboration. The work is meaningful and provides opportunities to build analytical, problem-solving, and process improvement skills. Teams are generally supportive, and there are opportunities to learn from peers with deep industry knowledge. The role provides hands-on experience with complex data, audits, and reconciliation processes, which is valuable for strengthening both operational and financial skill sets.

Cons

Leadership is a significant challenge. The Senior Director’s approach tends to be highly hands-on, which can limit autonomy and make it difficult for employees to feel fully trusted or supported in their roles. The environment can feel high-pressure rather than growth-oriented. At the Senior Manager level, there are concerns around consistency, professionalism, and fairness. Communication style can come across as overly direct or discouraging at times, and there are perceptions of favoritism that impact team morale and overall engagement. There are also gaps in leadership presence and support. 1:1 meetings are frequently canceled, and team members often need to rely on other leaders for guidance. While tracking and reporting are maintained, there is limited hands-on support, coaching, and clear direction for the team. Training is another challenge. Onboarding often relies on current employees who are expected to maintain their full workload, creating a high-pressure environment with little room for error. This makes it difficult for new hires to ramp up effectively and confidently. Overall, these factors can make it challenging for employees to feel supported, develop professionally, and operate with clarity and confidence.

3
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