high stress but good money - Benefits Advisor eHealth Employee Review

3.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

comfortable work environment, understanding management, good money

Cons

talking to people with the saddest stories with only 60 seconds in-between calls is hard emotionally, and the race to get licensed in training makes employment feel like life or death in those weeks leading to the test. portion of time making mandatory 10/hr shifts for months.

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eHealth Response
2y
We hear you. Our industry is innovating and accelerating, and that can create challenges that require a great deal of time and dedication. We appreciate your time spent with us and would like to hear your perspective on ways we can improve the ability to balance your career and personal life. Please reach out to talentacquisition@ehealth.com to share your feedback.

Explore other reviews about eHealth

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Cons

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The Pay was somewhat alright.

Cons

The Place was a mess! The work was extremely stressful and daunting! everyone looses thier voice at some point from constantly talking. Each sale lasts about 1-3hours, due to rules, requirements, and mandatory verbiage. Too many grey areas, for management to single you out, and penalize you for undefined verbiage, which leads to penalties and pay deductions. Management is stealth in discrimination and abuse. Like I said, too many grey areas. So if they have something against you, too many opportunities to penalize you unjustly. I lost over $4000 from this alone. Your metrics can be whatever they want it to be. Management even said to me, I quote, "We can move numbers around here and there", during a virtual meeting.

1
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