if you want to feel overworked or not respected, this is the right place for you - Associate Client Support Specialist eMoney Advisor Employee Review

2.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

-able to work remotely -6% 401k Match -decent PTO : able to borrow up to 40 hours -free food in the office if it ever opens back up again due to Covid -great platform for clients to use though

Cons

- no one actually knows anything here including the supervisors if you're in the client services department -if you're not best friends with the higher ups/managers, you probably won't get promoted (people who got promoted were not promoted based on merit) eMoney has a lot of favoritism here and it shows -seem to praise diversity and inclusion but are the furthest thing from it -you will get a warning if you take more than 12 mins of "bathroom break" via client services team -the managers/supervisors say they care but they actually don't, you voice your opinion and nothing ever happens (they hear what you say but are they actually listening?) -you will be overworked and get hit with back to back calls an no time to actually take a step back & breathe -hard to reach KPIs put into place - you will be very micromanaged for everything you do -I'm sure the other departments in the company are better to work for but I would HIGHLY suggest not working in the client services department - you will not be appreciated or respected for your hard work

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eMoney Advisor Response
4y
Thank you for your feedback. There are company policies in place prohibiting the types of behavior you’ve mentioned, and we take any breach very seriously. At eMoney, we are committed to open communication and work to create an inclusive environment where our employees feel seen, heard, and can ask questions. We encourage all employees to proactively share feedback through multiple channels, including direct outreach to leadership and PX and/or using our employee hotline where claims can be made anonymously. If you'd like to share more details about your past experience, please email feedback@emoneyadvisor.com.

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