Cautiously recommend operations - Operations eShipping Employee Review

3.0
Nov 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent operations staff; I really enjoyed the peers I worked with during my time at eShipping. Opportunity to learn a lot about the industry in a short amount of time. If you are simply looking to gain experience in logistics then you will get that at eShipping

Cons

This is not meant to be slanderous, but purely informational for those seeking an operations position: I was very disappointed with the leadership at eShipping. They expect high output, no mistakes, and going above and beyond from all of their employees, which are all good traits to desire. However, when they do have a high performing employee, they simply offer lateral moves with no pay increase and promise opportunity in the future. Generally, raises are only given with the title of "Manager" and there are not enough management opportunities for the excellent employees on the ground level. This leaves those excellent employees feeling exasperated; feeling like the hard work and time you are putting in will never pay off. There is also very little empowerment in most departments. You are often referred to as an "operator" and are not given freedom to make critical decisions or to be creative with your daily responsibilities. Micromanagement kills productivity and potential opportunity for growth at eShipping. Again, this is purely meant to be of help for those considering an operations position at eShipping. I have limited experience on the sales side and cannot speak to a sales role.

Explore other reviews about eShipping

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Care for employees and their success

Cons

I can't think of any cons

3.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Company is rapidly expanding, which provides job security, even in a rough market. They have a customer-focused mindset with expanding features to meet their needs. Big emphasis on need for vetting carriers in a world of stolen freight, which helps keep customer trust.

Cons

Chain of command is unclear. Frequent promotions or restructuring add to the confusion. Hard to know what person to go to for help, advice, etc. Similarly, upper-management make BIG decisions without consulting those who are familiar with the customer/process/etc., and overall have poor communication with system updates, policy changes, etc. The company, like all companies, wants to get higher margins. But one place they choose to cut is employee pay. Unless you make commission, you don't have an opportunity for a pay raise. There is a lot of turnover for the "grunt workers" because they don't get paid enough for the volume of work they're asked to do, especially when they also see the profit margins that their colleagues make.

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