Not happy with the service given - Customer Service Representative eTeam Employee Review

3.0
Nov 15, 2022
Recommend
CEO approval
Business Outlook

Pros

I was able to do remote for 19 months. Work was steady .

Cons

Getting in contact with anyone in this company is a nightmare. No one never answers the phone nor call you back . Communication with this company is crazy . my Hr contact . He NEVERS answers calls or returns them until days later . I called him about my raise . This went on for a few months . Finally he called me with an update to let me know raise would be applied and made affective 6/1/22. I called again with problems with my paycheck being short again we played phone tag . Were I would call him several times. Send message . At some point he will eventually call you back when he gets around to it . The latest time being 11/08/22. He called me and said my assignment has ended as of this date . As soon as I get shipping label to send laptop back . Part of the message he sent said they will deduct this from my last pay until they get laptop back . Today 11/15/22 I still have not received shipping label . Called this so called HR. Point of contact about seven times left messages still no answer or call back . I finally sent email he responded ge told the business team about this problem . Still no word on when I will get shipping label . But yet they will deduct this from my pay until they get their laptop back. Where is the professionalism in this company you are suppose to work for ?? He is not the only one that does not answer calls or responds. Getting in touch with anyone in this company is a problem.

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5.0
May 27, 2026
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Pros

Fast hiring process and quality interview

Cons

You may not be able to renew the contract with the same position.

3.0
May 8, 2026
Recommend
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Pros

- You get to work with cool companies. - Very quick response

Cons

Very difficult to navigate beenfits. Also unclear communication of contract start and end dates.

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