My experience with eXp was 100% the opposite of what I expected. - Realtor eXp Realty Employee Review

1.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

The concept is good, training is good if you have some guidance

Cons

The rev share has inexperienced agents recruiting and than dropping the ball. I was told not to contact one of my managing brokers because he was no longer with eXp and that was not true. Found out a week later, in a date meeting, that he was indeed the person I needed to contact. If you have a question or a referral it can take days for someone to get back you. because the sponsor that recruited me was/ is more interested in recruiting and complaining about having to do anything I had a very negative experience with eXp. I would be Leary and clarify that the person attempting to recruit you has it together, knows what they are doing, is Honest, Trustworthy and has real estate sales experience beyond your own and can answer questions about eXp and actually wants to see agents succeed within the organization. I had closings every month before eXp my business slowed and dealing with my sponsor was an unproductive nightmare. My sponsor had me buy her family dinner and insisted on ordering on her laptop when I offered to order form my own device she insisted and when I asked to remove my debit card information from her laptop she got angry and said, you either trust me or you don’t. Being new with eXp and depending on her for some help with onboarding and trusting her at all was a huge mistake. Tech support you can submit a ticket and schedule support it can takes days to get tech support assistance. Be careful of who you choose to sponsor you when you join eXp. I would have switched sponsors but was told it is more trouble than it is worth. It was easier to transfer my license to a brokerage that actually has great people and if I have a question they are pleasant and my business is already doing much better. 6 listings and can focus on productivity and my clients.

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eXp Realty Response
6y
Thank you for your review! I'm so sorry that you didn't have an exceptional experience with us. The role of a sponsor within eXp is simply to spread the word. We encourage new agents to name the person most influential in their decision to join eXp as a sponsor. A lot of sponsors do absolutely go the extra mile and assist their recruits. If your sponsor is not engaging with you, or you just need a little extra, eXp World is staffed with support and we are always here to help!

Explore other reviews about eXp Realty

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

exp Realty is extremely incredible! This company cares for their agents and staff like no other company out there.

Cons

eXp Realty does have some strict does and don'ts but they are doing it for the safety of the agents and staff.

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

They used to have the best cloud-based model and ample online training with eXp World.

Cons

Very disappointed by their inadequate mentorship program. The lack of structured guidance and hands-on support made it incredibly difficult to get my real estate business off the ground during those critical first few months as a brand new agent.

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