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      eXp Realty

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      Be careful!!! - Customer Service Specialist eXp Realty Employee Review

      1.0
      Sep 15, 2022
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed meeting new people, script practice/role-playing strategic conversations with clients. Learned a lot about real estate business working on the back end of things. They will pay for your pre-licensing real estate courses if you decide to become an agent. Make sure you read any documents they ask you to sign, as the company may not tell you it’s a contract.

      Cons

      Within my first couple of months I witnessed a lot of turn around with new employees wavering. It’s wasn’t just real estate agents, they laid off office people as well. After 3 months of working there full time , I was told my position would be no longer, due to the owner wanting to cut costs and outsource the position. On June 8th I was laid off and told to come back once I obtain my real estate license. I field for unemployment and was denied, due to the owner being dishonest about my length of employment with the company.

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      eXp Realty Response
      3y
      We greatly appreciate you taking the time to leave a review. We set a high standard for ourselves, and our team members at eXp are our top priority. We are always looking for ways to improve. Please reach out to us at corporatecareers@exprealty.net if you would like to discuss this further.

      Explore other reviews about eXp Realty

      5.0
      Jun 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great systems in place to succeed

      Cons

      Hard to jump in and learn if your new

      3.0
      Jun 8, 2026
      Realtor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The revenue share is great and makes it worthwhile

      Cons

      all calls to support are outsourced and are seldom able to be solved over the phone late response to emails in a business where time is money need to sign on to their virtual cloud world if you need some help in the field which can be inconvenient when you are actively showing houses has lost all sense of a small brokerage feel, especially when you need help or help navigating a transaction.

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