Pay does not match job responsibilities - Service Manager honeygrow Employee Review

2.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

* Lunch meals are delicious * Pleasant co-workers (experience may vary by store) * Fast-growing company means many opportunities for advancement in the workplace. They try to promote from within. * Bilingual. If you speak Spanish and English, this will make your job a whole lot easier, but admittedly more tiring from translating all the time. * If you can last more than 6 months and you are bilingual, you are highly likely to promote.

Cons

* Understaffed. Like a lot of the service industry, saving costs at every turn from avocados to nitpicking on exact measurements of portions yet not manning a store realistically for peaks. * Upper management is cut-throat, being in competition with their equals for more bonuses at the expense of store employees. * Visible employee burn-out, no one seems exempt from this. * Little incentive to tolerate the high volume and the really bad clients who keep coming back. Management does little to NOTHING to keep the ones who keep stealing from the establishment; they will NOT have your back. * "The customer is always right!" culture. * Company has a hard time retaining good managers. $17/hour for a high-pressure supervisory role is hilariously not enough, even with a percentage of tips. This job is not an entry-level supervisory role by any means. You will juggle a lot of responsibilities. * Lots of busy work, largely due to high pressure on General Manager.

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honeygrow Response
1y
Thank you for taking the time to share your feedback. We're glad to hear you appreciated our free meals and opportunities for advancement. To clarify, our General Managers do not compete against one another for bonuses. We also understand that managing difficult guest interactions can be challenging. We’re committed to providing our managers and supervisors with the tools and training necessary to handle these situations effectively, while also protecting our employees. We value your insights and are always looking for ways to improve the work environment for everyone.

Explore other reviews about honeygrow

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance and flexibility

Cons

Pay definitely needs to improve

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honeygrow Response
3w
Thanks for taking the time to leave us a review! We'd love more insight from you on our pay and compensation, and how we can be more competitive in your market. Feel free to email us at hr@honeygrow.com.
5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work arrangements and store switching

Cons

Career roadblocks from waiting on management to be promoted/retire

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honeygrow Response
1mo
Thanks for leaving us a review! We're pleased to hear you enjoy our flexible scheduling and opportunities to grow by working at other honeygrow locations! We'd love to learn more about your experience with career paths and growth opportunity so we can improve - feel free to email us at hr@honeygrow.com.
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