I3 Broadband Call Center - Customer Service Representative i3 Broadband Employee Review

4.0
Oct 11, 2021
Recommend
CEO approval
Business Outlook

Pros

40 hours a week, no overtime Medical & Dental Insurance 401k matching Friendly employees Commission possibilities PTO that grows every year Never denied PTO when requested way in advanced.

Cons

Schedule changes weekly Communication on company changes lack Do not always work at same location New hires tend to get earlier shifts over seniority If you're sick it's up to the employee to find someone to cover shifts. No Overtime PTO and Sick days are the same. If you frequently get sick, dont use PTO for vacations. Same day use of PTO results in guilt trips.

Explore other reviews about i3 Broadband

5.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

They care about their employees

Cons

Just like with any job, we always strive to make more money

2.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home office, free internet for employees that live within their footprint.

Cons

Lack of training and employee support. Poor management with a focus on micromanagement and bottom lines.

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