Pros
* The central Jersey location is great, historic building with fantastic amenities * Lots of employee perks * Some of the smartest, most passionate, and talented people I've ever worked with * A culture that was incredibly inviting, supportive, and inclusive...at least for a while
Cons
* Employees are required to learn and do things vastly different from their job description or roles they were hired for * Roles in Customer Service and Sales department are constantly being redefined by management * Mid-level manager don't do a great job of recognizing the hardest working or most dedicated employees * Honest feedback is ignored or discounted by management * Employees are over-worked, over-stressed, and under-payed * The company culture has suffered after the acquisition. We have fewer employee mixers, team outings, and gatherings to recognize individual contributors * Blame for poor performance in sales and retention is being shifted to the wrong part of the business