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      iCIMS

      Engaged Employer

      iCIMS reviews

      Once was great but now lost touch of culture and customers - Client Services iCIMS Employee Review

      3.0
      Jun 17, 2021
      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of internal mobility if you want to stay but change your role

      Cons

      company has lost touch of employees and how they feel and prioritises it's own product development and not what customers are asking for.

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      2.0
      Jun 1, 2026
      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

      Cons

      Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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