Used to be amazing, but private equity ownership has ruined this company - Professional Services Consultant iCIMS Employee Review

1.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

iCIMS has a lot of fantastic people working at the individual contributor level. It's a relatively young company and I've made some very close friends during my time here. Benefits are good. iCIMS covers the cost of healthcare pretty much 100% with the plan I chose, there's a home office stipend, and the time off policy is unlimited.

Cons

What pains me about writing this is that none of these cons were true before fall of 2022. iCIMS used to be a genuinely good software company to work at, and I saw an opportunity to stay here long-term. However, a second private equity acquisition by TA Associates has completely changed everything. iCIMS is no longer a company that has any loyalty towards its employees, and instead exists solely to generate wealth for the private equity firms that own it. I don't know a single current employee here at iCIMS who's happy to be here now. There is a complete refusal to backfill positions (except sales, of course!) so when those who are lucky enough to find an exit from iCIMS do leave, the remaining team members have had to take on significantly higher project loads. Work-life balance has been completely eroded. I have been working 9- and 10-hour days just to stay afloat recently, and now I'm failing to see why I should be sacrificing this kind of time for this company. Prior to this acquisition, I was up for a tiered promotion within my team. We were told many times that there was a solid opportunity for this promotion, and I hit all the marks to be promoted. However, when the acquisition happened, the first thing they did was rugpull mid-year promotions from everyone who was up for one the week before we had our reviews. Suddenly now the focus was "cost cutting". This was insulting after hearing "RECORD REVENUE!!!!!" shouted from the hilltops at every all-hands meeting I'd been to since I joined the company. Fast-forward to Q1 of January 2023, and there is still no promotion in sight, and if there was, I have no confidence it would come with a meaningful pay bump anyways. Oh, and the company of course did layoffs in late 2022. Admittedly it wasn't as big of an immediate reduction in workforce as some of the other massive tech layoffs in the news the past few months, but it's worth noting that there has been attrition since then, and with almost zero backfilling, the "real" reduction in workforce is higher at this point. However, I think this has all been just a preview for the real mass exodus of dissatisfied employees that's beginning right around the time of this review being written. I do not know a single iCIMS employee who is not looking to make an exit as soon as possible.

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iCIMS Response
3y
Thank you for taking the time to provide your feedback. We agree - fantastic people work here. We're proud of all that has been achieved in the 20+ years that we've been helping our customers build their winning workforce. Our goal is to build an enduring company and a key focus of this is our people and our culture. We continue to invest in the total wellness, career growth and development of our teams. Please reach out to the talent team to get any additional information regarding some of these initiatives and how we might work with you to meet your career goals.

Explore other reviews about iCIMS

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

Cons

Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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