Never Again - Customer Success Manager (CSM) iCIMS Employee Review

2.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers were nice to work with

Cons

Management was very aloof most of the time, changed our pay structure, not cool.

Explore other reviews about iCIMS

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

Cons

Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

1
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