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      iCIMS

      Engaged Employer

      iCIMS reviews

      Deficient Environment - Anonymous employee iCIMS Employee Review

      3.0
      Aug 29, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -One pro that usually goes unappreciated is the unsung heroes that go above and beyond for their customers and teams while treading water themselves (this includes some mid-level managers, support teams & developers) -Unlimited PTO -Learning experience

      Cons

      -Clear disconnect between service/support department and sales & upper level management -High turnover which is a clear distinguishing quality of the environment the company fosters -Knowledge gaps in training doesn't properly prepare you for the work environment you encounter...which you eventually learn from, but not w/o a lot of unnecessary & time-consuming obstacles

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      2.0
      Jun 1, 2026
      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

      Cons

      Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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