Jul 12, 2016
iHerb Response
9yWe are very happy to hear about your positive experiences working at iHerb and wish you success! Our HR department is looking into ways to improve upper management and just completed a training of all in management.
Explore other reviews about iHerb
5.0
May 16, 2026
Current employee, more than 5 years
Elgin, IL
Recommend
CEO approval
Business Outlook
Pros
Great people to work with.
Cons
Sometimes communication is lacking or gets changed.
2.0
Jun 22, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.
Cons
The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.