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      iHerb

      Engaged Employer

      iHerb reviews

      Than you iHerb - Anonymous employee iHerb Employee Review

      5.0
      Apr 5, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management and staff. Open door policy and an employer that actually cares about its employees

      Cons

      Monthly bonus is calculated in payroll like regular wages which gets taxed heavily just like overtime hours. - Employee discount in form of Loyalty Credit isn't worth it. I shop elsewhere to be honest.

      avatar
      iHerb Response
      9y
      We are pleased that you feel appreciated as a team member here at iHerb. We sincerely encourage all team members to share their concerns, feedback and suggestions whenever possible, in the event the we can leverage those details to make improvements. Thank you for sharing your concerns regarding the bonus taxation. We will see if there is a workaround. We are at the mercy of State and Federal guidelines surrounding how we separate certain bonus's and OT amounts but it is definitely a conversation worth having.

      Explore other reviews about iHerb

      5.0
      May 16, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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