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      iHerb

      Engaged Employer

      iHerb reviews

      IT - Anonymous employee iHerb Employee Review

      2.0
      Apr 21, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The coworkers and free snacks were the best

      Cons

      Upper management had no idea where they wanted the direction of the company to go.

      avatar
      iHerb Response
      9y
      We are certainly pleased that you love our unlimited free snacks and fresh fruit. It is disappointing to hear your feelings regarding your experience as it relates to a "lack of direction." We will ensure this information reaches the correct business unit in an effort to leverage your feedback against the experience that we want our employees to have while working at iHerb. Your concerns will be addressed.

      Explore other reviews about iHerb

      5.0
      May 16, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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