Good Stepping Stone - Senior, Management iHerb Employee Review

5.0
Apr 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of high tech systems and automation, some good people, interesting market

Cons

Owner is a bit mercurial and dictatorial. However, Reza does represent the great American success story and his accomplishments are admirable.

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iHerb Response
8y
Thank you for taking the time to share your feedback with the iHerb team. iHerb takes great pride in our pursuit of a progressive and innovative environment that adds overall value to our customers, team members and business partners. Although individuals may differ in opinion, as this relates to others decisions within the organization, iHerb truly believes this diverse environment lends itself to a platform of inquiry and discovery. In an effort to grow and progress one must work harmoniously with their colleagues to venture outside the box, not only in the way that we manage our departments but how one approaches changes and areas of opportunity to remain an environment in constant growth.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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