Cool place but chaotic - Anonymous employee iHerb Employee Review

4.0
May 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented team, new technology, casual environment, great facility. Well known company with great products. Company is growing.

Cons

Very chaotic, not enough people to do all the needed work.

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iHerb Response
8y
Thank you for not only your feedback but for your support as a current team member at iHerb. We agree that the current growth is tremendous, and as such we have ramped up the Recruitment for all departments throughout the company to ensure that we are able to maintain a healthy workload for all. We look forward to connecting with you soon.

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5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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