Your experience depends on which department you’re in - Anonymous employee iHerb Employee Review

3.0
Aug 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great snacks, drinks, gym, appreciation parties, and offices. The business is growing fast, so jobs here are more likely than not “safe.” At least 75% of the team members are friendly and quality employees. Team members are generally given the latest and greatest tools to perform their job.

Cons

Beware, interested candidates! FTO does exist, but it depends on which department you are in. Some are generous while others are stingy. Don’t work here if you are not okay with working really hard on a project then having it be scraped a day later because of a CEO who simply feels like he doesn’t want it anymore. This occurs pretty frequently that it’s almost comical. Management tends to hire talent from outside instead of promoting from within. Annual reviews are not given, so you have to ask for one to receive feedback on your work. Since annual reviews are not the norm here, you only get the chance to get a raise if you ask for one.

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iHerb Response
7y
Thank you for letting us know your concerns about working at iHerb, it seems that you are passionate about your work and we love that about our employees. If you have any concerns about annual reviews or raises you feel like you have earned please speak with your HR team as they are more than happy to meet with you and problem solve a solution.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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