Great Employees, horrible management, fun activities, good location - IT Specialist iHerb Employee Review

1.0
Sep 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Gym, Free snacks (when they have them), company activities. Cool Co-Workers

Cons

Take my word for it. Dont work here. If you choose to ignore this advice at least you can say you were warned. I was warned by other recruiters to avoid this place. I did not listen. Bad idea on my part. Inexperienced and unbelievably ridiculous management. I could write a book detailing how pathetic this place is but wont. I will write 3 words. Avoid this place. Read the other reviews on here from iHerb IT workers. They are having a tough time filling roles here. The word is getting out about the work environment. iHerb is getting a bad reputation. Ask around. There is a comment I hear sometimes from Mgmt and co-workers and that is iHerb is not for everyone. Believe it! Watch out if they try to sell you on Flex time and unlimited time off. I heard a person who works here wanted time off for his honeymoon and they said NO!! True story, I have heard other requests for time off are denied. My other co-worker asked for one day off Mgmt said no. Almost all senior management is Iranian. They have strong desire to hire and to put Iranians in key positions. So if you are Iranian apply.

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iHerb Response
7y
Thank you for leaving your review and it seems you are having a different experience working for iHerb as other employees. . iHerb is a diverse environment which values people of different creeds & races from all over. FTO is exactly as stated in the employee handbook and it is per a manager’s discretion to approve or deny based on the needs of the projects

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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