First Month - Anonymous employee iHerb Employee Review

5.0
Oct 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professionalism from beginning to end. Monica was an excellent Recruiter and provided me all the information and quick responses to my questions. My manager has done an excellent job introducing me to all the key staff, explaining the business, its nuances, and general "good to knows". She has take time to share escort me to each location and understand who does what and why. Also, Jenny is always there to answer a question or provide her insights.

Cons

Honestly I have none at this time.

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iHerb Response
7y
Thank you so much for your feedback! We are pleased to hear that your on-boarding experience with Monica and with Jenny, your Manager, has been pleasant thus far. iHerb certainly wants to ensure a smooth transition into the company and takes all opportunities to engage our new team members. If you ever have concerns or questions iHerb urges you to take those opportunities with Mangement and Human Resources to find a resolution to avoid miscommunications. We look forward to all of the great accomplishments you will achieve working within your respective department.

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5.0
May 16, 2026
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CEO approval
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Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
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Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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