Prepare for a stressful and humiliating experience - Team Lead iHerb Employee Review

1.0
Feb 10, 2019
Recommend
CEO approval
Business Outlook

Pros

- Free gym if you have time to attend - Snacks - Compensation, if you negotiate well

Cons

All negative reviews are true - politics win here, no one needs your ideas - be prepared to be a 'yes-man' - very low technical expertise, you won't learn anything - no one understands exactly how the platform works - not a tech company - the system is flaky and very unstable, therefore you'll be occupied 24/7 - there is no support from management, you completely on your own - churn rate is really high

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iHerb Response
7y
Hello - It seems you did not have the same experience here as many other of our current team members. At iHerb, we respectfully challenge each other and recognize that agreements can exist but once a decision is made we commit fully. It seems that this wasn’t the best environment for you to flourish in and we hope you’re working for an organization that aligns more closely with your career goals.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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