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      iHerb

      Engaged Employer

      iHerb reviews

      Selling big dreams while struggling to function - Material Handler iHerb Employee Review

      1.0
      Feb 15, 2019
      Material handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are really good and fair pay for easy work

      Cons

      You are expected to dedicate all of your time to this job. They stretch 8 hours of work into mandatory 12 hour days. Never get paid on time or missing hours. Leadership blames associates for their own short-comings. -Poor leadership -Questionable Policies "If you go to HR you will be fired" -Clique mentality from leadership -No job security (Must be a yes-man) -Gas-lighting (to shift blame off of leadership) This company wants to be a good place to work but unfortunately it is not, and it has a long way to go to get to where it claims it already is.

      avatar
      iHerb Response
      7y
      iHerb Easton is a brand new facility, and being that it is a start-up, challenges naturally occur as all team members get to know one another as they learn processes, systems, company procedures, and the business. Therefore, we are still in our building phase and all team members, including management, are putting in the time needed to help us build a solid foundation and to create the best workplace possible. With that said, we encourage any and all team members to talk directly to a member of management regarding any concern they have so that we can address these as quickly as possible.

      Explore other reviews about iHerb

      5.0
      May 16, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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