Proud to be part of the start up team in Easton, Pa - Facilities Manager iHerb Employee Review

5.0
Feb 19, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of support from outside the warehouse site for issues on start up. Upper management gives you the tools and the autonomy to build your team. Management is an open minded group who try to help where ever they can when challenges arise. It’s an “all in mentality.”

Cons

I think we are growing faster than we thought. We need to put a lot of sustainable processes in to make sure the gains we are seeing now can be sustained for the future of all our employees.

avatar
iHerb Response
7y
Thank you so much - we are delighted you are enjoying your work environment

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

See reviews by: Helpful|Rating|Date|All