Smart people don't last here - Anonymous employee iHerb Employee Review

1.0
Mar 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are the only good thing here

Cons

They say the company is growing, but they fire tons of people every week. A lot of people are leaving too. My experience with my supervisors is just awful: no response to emails, no meetings for feedback, they don't even say "good morning" if passing by you. They simply look down to not face you! Leadership skills? ZERO! HR tries to stay on top of things, but also takes forever to get back to you regardless of the subject. Company is moving backwards regarding time off and flexibility.

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iHerb Response
7y
Although we appreciate your review it is a concern that you feel this way in regards to your particular leadership group. As you are still currently employed with the company we implore you to reach out so that your concerns are addressed.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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