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      iHerb

      Engaged Employer

      iHerb reviews

      An ambitious company about to leap on to the next level - Senior Software Engineer/Tech Lead iHerb Employee Review

      5.0
      Mar 10, 2019
      Senior software engineer/tech lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity in business growth, which in turn makes it necessary to apply the cutting edge technology of cloud computing, big data business intelligence and AI. As an established e-Commence company, iHerb has been expanding very rapidly in global market recently, which opens up a lot of oversea opportunities. It's amazing to see the company become more globalized.

      Cons

      Not fast enough to refactor key business components which is causing lots of pain when running them in parallel.

      avatar
      iHerb Response
      7y
      Thank you for the review and we appreciate the hard work you do as a Team Lead. As more challenges come along we will continue to find the best talent to support our technology division. - BT Bitarafan

      Explore other reviews about iHerb

      5.0
      May 16, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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